Privacy Policy

tshebo.online ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B automation consulting and software development services.

Our registered business address is 61 Katherine Street, Sandhurst, 2196, Johannesburg, South Africa. For any privacy-related enquiries, you can reach us at admin@tshebo.online.

We may collect the following types of information:

• Personal Information: Name, email address, company name, phone number, and job title provided through our contact forms or during client onboarding.
• Business Information: Details about your company, systems, workflows, and operational data shared during consulting engagements and project scoping.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
• Communication Data: Records of correspondence between you and tshebo.online, including emails and meeting notes.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services.
• To deliver, manage, and improve our consulting and software development projects.
• To send project updates, invoices, and relevant communications related to active engagements.
• To improve our website, services, and overall user experience.
• To comply with legal obligations under South African law, including the Protection of Personal Information Act (POPIA).

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party tools and platforms (e.g. cloud hosting, analytics, communication tools) that assist us in delivering our services.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure access controls, and regular security reviews of our systems and processes.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client project data is retained for the duration of the engagement plus a reasonable period thereafter, unless otherwise agreed.

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at admin@tshebo.online.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics. You can control cookie preferences through your browser settings. We use Vercel Analytics for website performance monitoring, which collects anonymised usage data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: admin@tshebo.online
• Address: 61 Katherine Street, Sandhurst, 2196, Johannesburg, South Africa